Windows Systems Engineer – San Diego

CDI has an exciting opportunity waiting for you! We are looking for exceptional people! We have an immediate need for a Windows Systems Engineer !

We are seeking an experienced Windows Systems Engineer in the San Diego area.
The Systems Engineers role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.
-Strong experience in Windows 2000, Windows 2003 and Active Directory. (MCSE or MCSA certification a plus )
-Strong experience in server hardware support. (Server+, HP, IBM, DELL certifications a plus)
-Excellent communications, problem solving, and writing skills
-Ability to operate in dynamic, fast-paced environment with minimal supervision
-Provide Tier 2 and 3 level support to end customers
-Effectively handle multiple client support situations of various degrees of priority
-Document all customer issues and related solutions, whether from direct customer contact or escalated issues from field personnel
-Troubleshoot technical problems and demonstrate problem solving skills and resourcefulness in obtaining information. Quickly assimilate complex problems and develop a resolution strategy
-3 to 5 years experience in technical support and/or IT consulting as a trusted technical advisor and resource.
Required skills and experience in:


Skills:
Windows NT, 2000, 2003 Server OS, Documentation Skills, Customer Service Skills, Some networking and standard applications such as IIS, SQL, backup tools, AD, DHCP, ESX, Citrix, Microsoft Cluster.

This is a 1st shift Monday-Friday position.

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